We value and respect your privacy. This policy outlines how we collect, use, protect, and manage your personal information in accordance with the Privacy Act 2020.

Introduction

This privacy policy applies to all services provided by The Assert Advocate. By engaging our services or providing us with your personal information, you agree to the terms of this policy.

We collect personal information necessary to deliver our services including:

• Name and contact details

• Property preferences and requirements

• Financial information relevant to property purchasing

• Identification documents for legal compliance

• Communication records between you and our team

Information is collected by:

Direct communication with you
Our website and online forms
Service agreements and contracts
Communications with your authorised representatives (such as lawyers or accountants)

Your personal information helps us:

• Comply with legal obligations, including anti-money laundering requirements

• Maintain accurate records of our services

• Communicate relevant property market information

• Process payments and manage our business relationship

Information Security

We implement appropriate security measures to protect your personal information from unauthorised access, modification, or disclosure. This includes:

• Secure data storage systems

• Regular security updates and monitoring

• Staff training on privacy and data protection|

• Restricted access to personal information

We may share your information with:

• Your authorised representatives

• Professional service providers (e.g., lawyers, property inspectors)

• Regulatory authorities when legally required

• Third-party service providers who assist in our operations

We will not sell your personal information or share it for marketing purposes without your explicit consent.

Our website uses cookies and analytics tools to:

• Improve user experience

• Understand how our website is used

• Maintain website security

• Provide relevant content

You can control cookie settings through your browser preferences.

Under the Privacy Act 2020, you have the right to:

• Access your personal information

• Request corrections to your information

• Know how your information is being used

• Object to certain uses of your information

We retain personal information only for as long as necessary to:

• Fulfil our service obligations

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce our agreements

Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification.

International Data Transfers

If we need to transfer your information outside New Zealand, we ensure appropriate safeguards are in place to protect your privacy rights.

Contact Us

For privacy-related queries or to exercise your privacy rights, contact us at:

The Asset Advocate
Email:       robyn@theassetadvocate.co.nz
Phone:     +64 (0)21 813 212